Customized Workforce Training - Indian River State College
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Customized Workforce Training 

The School of Continuing Education offers a broad range of quality training that can be customized to meet the needs of our workforce community.  Our professional staff can assist in providing training and support services for new, existing, and expanding businesses and industries through our collaborative partnerships in the community.    

  • Design training to meet the specific needs of businesses and industries
  • Provide one-of-a-kind training content
  • Face-to-Face or online training
  • Assess the need for training
  • Defining the objectives of training
  • Design and develop the training
  • Evaluate the training

Learn the difference in being a leader and being a manager. Participants will be taught the core leadership principles, discover how evolving work environments affect leadership, and how to create an atmosphere of participation and  productivity.

Supervisors learn how to achieve "buy-in" among employees and create an atmosphere of enthusiasm for their position within the workplace.  Everyone wins when employees feel passionate about their jobs, are committed to the organization, and put discretionary effort into their work.

Discover the importance of resolving conflict so productivity is not hindered and goals are not subjugated. Identify the causes of conflict, how to avoid it, as well as how to successfully manage both the inevitable workplace conflicts that arise and the employees involved.

Develop and refine the skills necessary for effective organizational communications through understanding oral, nonverbal and formal communication skills. Identify, develop and overcome barriers to effective communication, and practice effective listening skills. 

Create an atmosphere in which all employees are motivated to give their best each day. Utilize the techniques to build an effective team that stays engaged, enthusiastic, invested in their work and committed to the goals and values that move the organization forward. 

Achieve greater productivity through organization of workspace and time. Learn how to identify and prioritize the most important elements of work for greater impact and results; address distractions, procrastination and multi-tasking; increase efficiency and eliminate waste.

Through the use of assessments, participants will learn how to to understand, use, and manage their own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, defuse conflict, and promote teamwork.

Learn how to identify diversity, including generational, cultural, physical, personal and emotional differences, and how behaviors are stereotyped. More importantly understand the advantages of valuing those differences and how to welcome and work in a diversified environment.

Helps participants understand how to be an asset rather than a liability, as well as a basic understanding of the law and organizational policies. Leaders are taught how to distinguish among illegal, impermissible, and inappropriate conduct and promote and maintain a respectful workplace.

Participants will be introduced to the skills needed to navigate and operate Microsoft Excel in a working environment. These include manging the worksheet, basic functions and formulas, conditional formatting, and charts. Actual skill level taught will be comensurate with attendees ability.

This advanced class focuses on tables, pivot tables, macros, formulas and functions to perform calculations on cell data. Make your Spread Sheets work for you - Bring your files on a flash drive and customize them right in class and learn to utilize Excel to maximum advantage.  

Students learn how to de-escalate any situation quickly and efficiently; how to be in the presence of strong emotion and say exactly the right thing in exactly the right way in exactly the right moment; minimize arguments; take insults and provocations without losing control or composure.  

Changing times have us pulled in multiple directions. The pressures and demands between work and personal life are blurred. This class shares stress tools to manage stress and create a more pleasant, harmonious and functional workplace.
Strategic planning is an organizational management activity that is used to set priorities, focus energy and resources, strengthen operations, ensure that employees and other stakeholders are working toward common goals, establish agreement around intended outcomes/results, and assess and adjust the organization's

Participants are introduced to the skills used to set organizational priorities, focus energy and resources, strengthen operations, ensure that employees and other stakeholders are working toward common goals, establish intended outcomes/results, and assess and adjust as needed.

 

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