CUSTOMIZED WORKFORCE TRAINING

The River’s School of Continuing Education is your strategic partner for workforce development. Our experienced team collaborates with businesses to identify training needs, design unique content and deliver engaging programs, both online and face-to-face. We offer specialized training in areas like leadership development, essential software skills, and crucial workplace competencies such as de-escalation and stress management. Let us help you equip your team for success through targeted, evaluated training.

Our custom programs cover topics including:

Leadership: Leaders vs. Managers

Transform your approach to workplace influence. Explore the distinct roles of leaders and managers, master core leadership principles for today’s evolving environments, and cultivate a culture of engagement and high productivity within your team.

Employee Engagement

Cultivate a workplace where employees are deeply engaged and committed to their roles. Learn practical techniques to foster enthusiasm and drive collective success.

Conflict Resolution

Unlock increased productivity and a better-functioning workplace by mastering conflict resolution. Identify the origins of workplace friction, learn proactive methods to avoid issues, and gain the skills to effectively manage conflicts and the people involved.

Effective Communication

Help your team build the practical skills for successful organizational communication. Explore oral, nonverbal, and formal communication methods, learn to recognize and overcome common barriers, and develop your active listening proficiency.

Team Building and Motivation

Struggling to build a truly engaged and motivated team? Discover effective team-building and motivation strategies that foster enthusiasm, commitment, and a shared drive towards your organization’s success.

Time Management

Are challenges with time management impacting your results? Learn proven strategies for workspace and time organization. Discover how to prioritize critical tasks, eliminate distractions and procrastination, and boost efficiency to achieve greater impact.

Emotional Intelligence

Boost your team’s ability to succeed by developing their emotional intelligence. Through assessments, participants will learn to understand, use, and manage their emotions positively, resulting in reduced stress within the team, improved communication, stronger empathy, more effective problem-solving, constructive conflict resolution, and enhanced team collaboration.

Legal Considerations in Management and HR

Guide leaders in understanding their legal and HR responsibilities to safeguard the organization and foster a positive workplace. Participants will learn to differentiate between various levels of misconduct and implement strategies to promote and sustain a respectful and legally sound environment.

Microsoft Excel (Beginner-Intermediate)

Unlock the power of Microsoft Excel for daily tasks. This course introduces and develops skills in worksheet management, basic formulas and functions, conditional formatting for data analysis, and chart creation. The pace and content will align with participants’ current Excel proficiency.

Microsoft Excel (Advanced)

Master advanced Microsoft Excel features to transform raw data into actionable insights. Dive into tables, pivot tables, powerful formulas and functions, and the automation of tasks with macros. Bring your own files and learn to customize them in class, unlocking Excel’s full potential for complex calculations and analysis.

De-Escalation

Gain the confidence and control to navigate highly emotional situations. Discover techniques to quickly and efficiently de-escalate conflict, communicate effectively under pressure, and maintain composure when faced with insults or provocations.

Stress Management

Reclaim your well-being and enhance workplace functionality. Learn effective stress management techniques to navigate blurred work-life boundaries and create a more pleasant and harmonious environment for yourself and your colleagues.

Strategic Planning

Enhance your organization’s effectiveness through strategic planning. Discover how to set clear priorities, focus energy and resources, strengthen operations, ensure employee alignment, define intended results, and implement effective assessment and adaptation processes.