THE RIVER LINE
The support you need. The next step made simple.
Have a question about admissions, financial aid, classes, or your academic goals? The River Line makes it easy to connect with the people who can help.
At Indian River State College, you don’t have to navigate your college journey alone. Whether you’re just getting started, planning your next semester, or preparing for graduation, The River Line connects you with student support services across all five campuses.
Use The River Line to schedule an appointment or join a virtual line for assistance.
Connect with Student Support Services
The River Line helps you connect with staff from:
- Admissions: Get guidance on applying to The River and taking your next steps toward enrollment.
- Academic Advising: Get help choosing classes, planning your academic path, understanding degree requirements, and preparing for graduation or transfer.
- Financial Aid: Find answers to questions about financial aid and the steps needed to fund your education.
- Veterans Services: Connect with staff for guidance on veterans’ education benefits and available resources.
- Career and Transfer Services: Explore career goals, transfer opportunities, and your next steps after The River.
- Student Records: Get assistance with student records and related academic processes.
Schedule an Appointment or Join the Line
Choose your campus to get started.
Select your campus below to schedule an appointment or join the virtual line for available student support services.
- Fort Pierce — Massey Campus
- St. Lucie West — Pruitt Campus
- Stuart — Chastain Campus
- Vero Beach — Mueller Campus
- Okeechobee — Dixon Hendry Campus
Scheduling an academic advising appointment? Be sure to select the campus where your assigned academic advisor is located. You can find this information in your New River Portal under My Assigned Advisor.
How The River Line Works
Getting connected is simple.
1. Choose Your Campus and Service
Select your campus and the student support service you need. You can access The River Line online or visit a self-service kiosk at a campus Student Success Center (The Hub).
2. Join the Line or Request an Appointment
Join the virtual line for an available drop-in service, or select Schedule an Appointment for assistance that requires dedicated time with a staff member.
3. Stay Connected
If you’ve joined the virtual line, you can wait in a comfortable location while monitoring your notifications.
If you’ve requested an academic advising appointment, your advisor will review your request and communicate whether it is confirmed or needs to be rescheduled.
4. Meet with Our Team
When it’s your turn in the virtual line, follow your notification instructions to connect with the appropriate student support office.
For scheduled appointments, follow the details provided in your appointment confirmation.
Academic Advising at The River
Your goals. Your plan. Your next step.
Whether you’re choosing classes, exploring a new program, or preparing to graduate, your academic advisor can help you make informed decisions and stay on track.
The River offers two ways to connect with academic advising: scheduled appointments and in-person drop-in advising.
Personalized guidance for your academic journey.
A scheduled appointment gives you dedicated time with your assigned academic advisor to discuss your goals and develop a plan for moving forward.
What to expect:
- Appointments are 45 minutes long.
- Appointments may be available in person, by video, or by phone.
- Appointments must be requested with your assigned academic advisor at least 24 hours in advance.
- Availability varies by advisor.
- Students arriving more than 15 minutes late will be asked to reschedule.
Scheduled appointments are required for:
- New student advising
- Creating or updating your academic plan
- Changing your program of study or major
- Academic standing and reinstatement
- Reviewing final degree requirements or completing a graduation audit
- Reviewing transfer prerequisites for your intended program
New student advising, creating or updating an academic plan, and final degree requirements or graduation audits are available in person or by video only.
Your assigned academic advisor is your guide to making informed academic decisions. Advisors are assigned based on your selected program of study.
To find your advisor:
- Log in to your Student Portal.
- Select the New River Portal.
- On the home page, find the card labeled My Assigned Advisor.
- Review your advisor’s name and campus location.
You’ll need this information to schedule your advising appointment through The River Line.
Follow these five steps to request an appointment with your assigned academic advisor.
Step 1: Select Your Campus
Visit The River Line and select the campus where your assigned academic advisor is located. Then choose Schedule an Appointment.
Step 2: Choose Academic Advising
From the available services, select Academic Advising.
Step 3: Select Your Advisor and Appointment Time
Choose your assigned academic advisor from the list, then select an available date and time.
Don’t see your advisor’s name? Make sure you’ve selected the correct campus.
Step 4: Enter Your Information
Complete the appointment request form, including:
- Your name
- Phone number
- Student ID
- How you would like to meet with your advisor
Select Send appointment request to submit your information.
Step 5: Watch for Your Appointment Confirmation
Your appointment request will be sent to your academic advisor for review.
Within 24 hours of submitting your request, you’ll receive communication confirming your appointment or providing instructions to reschedule.
Important: Submitting an appointment request does not mean your appointment has been confirmed. Be sure to review the follow-up communication from your advisor.
Quick questions? We’re here to help.
Drop-in advising is a convenient option for students who need assistance with brief academic questions and don’t require a full advising appointment.
Drop-in advising is available in person only, during designated drop-in hours.
What to expect:
- No scheduled appointment is required.
- Meetings typically last 15–20 minutes.
- Students meet with the first available academic advisor.
- Requests for a specific advisor cannot be accommodated.
Drop-in advising can help with:
- Reviewing holds on your student account
- Course recommendations for one semester
- Learning how to register for classes
- Referrals to other student services
- Questions about college academic policies
Some student account holds require a scheduled appointment to be removed.
Drop-in advising is available in person during designated hours.
Fall and Spring Semesters
Monday-Thursday
8:30 AM–6:00 PM
Friday
8:30 AM- 4:30 PM (appointments only)
Summer Semester
Monday-Thursday
8:30 AM-6:00 PM
Friday
Closed
Hours may vary by campus and academic calendar. Confirm availability before visiting.
Frequently Asked Questions
It depends on the assistance you need. Drop-in advising is available for brief questions and routine assistance. More detailed services, including academic planning, program changes, and graduation audits, require a scheduled appointment.
Log in to your Student Portal and select the New River Portal. On the home page, find the My Assigned Advisor card to view your advisor’s name and campus location.
Academic advising appointments must be requested at least 24 hours in advance. Appointment availability varies by advisor.
No. Your request is sent to your academic advisor for review. You will receive communication within 24 hours confirming your appointment or providing instructions to reschedule.
Yes. Scheduled advising appointments may be available in person, by video, or by phone. Some services, including new student advising and academic plan development, are available only in person or by video.
Drop-in advising is available in person only.
Scheduled academic advising appointments are 45 minutes. Drop-in advising sessions are approximately 15–20 minutes.
No. Drop-in students meet with the first available academic advisor. To meet with your assigned advisor, schedule an appointment.
Confirm that you’ve selected the campus where your assigned advisor is located. You can find this information in your New River Portal under My Assigned Advisor.
Students who arrive more than 15 minutes late will be asked to reschedule.
Yes. You can access The River Line online to join the virtual line for available services. You can also check in at a self-service kiosk in The Hub when you arrive.
Your Next Step Starts Here
You have goals. We’re here to help you reach them.
Whether you need a quick answer, help planning your classes, or guidance on your path to graduation, The River Line connects you with the support to keep moving forward.
