SOCIAL MEDIA POLICY
We created these spaces to share news, celebrate student and faculty achievements, and connect our campus community. These community standards help keep conversations respectful and relevant. By engaging with our posts, you agree to follow these community standards.
Our social media accounts are actively monitored during normal business hours. We value free expression, civil discourse and welcome a wide range of viewpoints, including critical ones, as long as comments remain civil and on-topic. These community standards apply to all visitors, students, alumni, faculty, staff, and community members commenting on official Indian River State College social media posts.
The social media pages primarily operate in English. Comments in other languages are welcome, but our team may be limited in its ability to moderate or respond to non-English content.
What We Encourage
- Stay on topic — Keep comments relevant to the post. Share questions, insights, or experiences that genuinely contribute to the conversation.
- Be respectful and civil — Disagree with ideas, not people. Constructive criticism of The River and its policies is welcome when expressed respectfully.
- Share your perspective — Varying viewpoints strengthen our community. Students, alumni, staff, and community members are all welcome to engage.
- Ask questions — Our social media team monitors comments and will do their best to answer questions or direct you to the right resource.
- Report concerns — If you see a comment that violates these community standards, use the platform’s “Report” feature or email MMB@irsc.edu.
Content That Will Be Removed
Moderation is viewpoint-neutral. Page administrators reserve the right to remove any comment that falls into the following categories:
| Category | Description |
| Hate speech & discrimination | Content targeting any person or group based on race, ethnicity, religion, gender, sexual orientation, disability, national origin, or other protected status. |
| Threats & harassment | Comments that threaten, bully, or intimidate any individual or group, including personal attacks and targeted insults. |
| Obscene or explicit content | Profanity, sexually explicit material, graphic imagery, or links to inappropriate content of any kind. |
| Spam & commercial promotion | Unsolicited advertisements, repetitive posts, chain messages, or promotion of outside businesses or services. |
| Off-topic content | Comments unrelated to the specific post or the Indian River State College community. Unrelated political commentary falls under this category. |
| Misinformation & false accusations | Sharing unsupported accusations, private details of individuals without consent, or content designed to spread false information. False or inaccurate information shared without verification, regardless of intent. |
| Copyright infringement | Social media posts that use copyrighted material without permission — such as music, images, or video clips — may be removed by the page administrator. |
| Third-party links | Indian River State College is not responsible for the content, accuracy, or safety of third-party links shared in comments. Such links may be removed at the discretion of page administrators. |
Messaging & Communication
Comments & DM Monitoring
Comments on this page and direct messages (DMs) are monitored by the Indian River State College Media, Marketing & Brand Office (MMB) during normal operating hours, Monday–Friday. We strive to respond within one business day.
What DMs Are — and Aren’t — For
Direct messages are appropriate for general questions, feedback, or requests for guidance. They are not the appropriate channel for official complaints, public records requests, Title IX concerns, or other formal institutional matters. For those, please use the proper institutional channels listed under “Related Policies & Resources” below.
Tagging & Mentions
Tagging or mentioning the college’s accounts in a post or comment does not guarantee a repost, response, or official acknowledgment from the college. Our team reviews tags as time permits.
Campus Safety & Emergency Information
In the event of a campus emergency, do not rely on these social media pages for real-time updates. Social media comments are not monitored 24/7. Do not report emergencies through comments or DMs. Always follow official college communications channels, alert notifications, and Indian River State College Campus Safety for emergency guidance. Emergency: 9-1-1
Campus Safety Numbers
Massey Campus & TCPSTC: 772-462-4755 | Dial 7777 or 4755 from any campus phone
Blackburn Educational Building: 772-462-7103
Chastain Campus (Stuart): 772-419-5666
Dixon Hendry Campus (Okeechobee): 863-610-2090 | 863-824-6000
Mueller Campus (Vero Beach): 772-226-2531
Pruitt Campus (Port St. Lucie): 772-336-6248
Good to Know
| Posts Are Public Content shared on this page can be seen by anyone on the internet, including future employers. Think before you post. Some posts may also be a public record under Florida public records law. | Opinions Are the Author’s Own Visitor comments do not represent the views or positions of Indian River State College. The college is not responsible for user-generated content. |
| Free Expression is Respected Negative opinions and criticism of The River are not automatically removed. Removal is limited to content that specifically violates these community standards. | Nothing is Truly Private Online Search engines can surface posts and comments years after publication. Archival systems save content even after deletion. |
| Third-Party Links Disclaimer Indian River State College is not responsible for the content or accuracy of external links shared by visitors in comments or messages. | AI-Assisted Content Indian River State College may use AI-assisted tools in the development of social media content. AI use is reviewed by college staff before posting or publication. |
| Page Management Access to these accounts and the ability to post on behalf of Indian River State College are managed exclusively by the MMB. Account credentials are not transferable or shareable. | Language This page primarily operates in English. Our team may have limited capacity to moderate or respond to content in other languages. |
Enforcement
- Comments that violate these community standards may be hidden or removed without prior notice.
- Repeated violations may result in the user being blocked from the page.
- Threats or content indicating a safety risk will be reported to Indian River State College Campus Safety.
- We aim to respond to questions and concerns within one business day during normal operating hours, Monday–Friday.
Related Policies & Resources
These community standards operate alongside Indian River State College’s broader institutional policies. Comments and conduct on this page are also subject to the following:
- Student Code of Conduct — Student Standards of Conduct
- Equal Access and Equal Opportunity & Title IX — Equal Access and Equal Opportunity
- Board Policies — Board Policies (BoardDocs)
